A thoughtful discussion among industry practitioners, whether from debt settlement companies or creditors, or related services, to provide a forum for a healthy discussion about the pro's, con's and unintended consequences of debt settlement in our industry and credit cycle.

This session is structured to bring together various thought leaders and viewpoints from different perspectives on debt settlement. We welcome a healthy exchange and thoughtful ideas about best practices, and ways to improve and move forward with what's right for the consumer and the industry. Join us for discussions of compliance, regulations, best practices, consumer education, suitability and standards.

Although there are varying definition of debt settlement, this session is specific to the practice where a debt settlement company is working with various creditors to negotiate on behalf of the consumer, rather than a consumer working directly with their creditor. We’ll look at some basic definitions and vocabulary that might cause confusion. We’ll look at available education and consumer options in addition to operational challenges from various perspectives.

Debt Settlement Strategies & Solutions Schedule
Time Event
1:30 p.m. – 4:30 p.m. Debt Settlement Strategies and Solutions
2:15 p.m. – 2:40 p.m. Debt Settlement Strategies and Solutions - Session TBD
2:40 p.m. – 3:00 p.m. Break
3:00 p.m. – 3:15 p.m. Debt Settlement Strategies and Solutions - Session TBD
3:15 p.m. – 4:20 p.m. Debt Settlement Strategies and Solutions - Session TBD

In many ways, Debt Settlement has become part of the “new normal” in collection and recovery. Whether you hate it, deal with it, or think it’s a great option for consumers, certainly opinions vary.

Some say with its high fees and questionable results – it’s having a negative impact of both the consumer and the entire credit marketplace.

Others say Debt Settlement is misunderstood, and it is just a part of the cycle, or “collection waterfall” if you will, for “certain types” of consumers, – like credit counseling, bankruptcy or debt settlement. Some argue it answers a need. Just like first placements, second placements, legal strategies, and selling debt, has debt settlement become part of the cycle – or should debt settlement be considered in this way?

Even the definition of what debt settlement is seems to vary based on individual and company – with its own supporters and distractors, as some consider it “credit repair” and others feel it doesn’t help the consumer in any way, or educate the consumer to help in the future.

Certainly regulators are taking a good look at today’s Debt Settlement model. What are the “unintended consequences” and long-term effects of this fast-increasing method of settlement – for both the protection of the consumer, their financial situation, and their future financial well-being? In addition to the consumer who settles, is it impacting or undermining our system of credit and repayment? Is the Debt Settlement model sustainable? Should it be?

Join us at Debt Settlement Strategies and Solutions Session as we delve deeper into what it is, or what it could be, as we review and discuss some of the issues, challenges and concerns inherent in the Debt Settlement model.

This half-day session is structured to bring together various thought leaders and viewpoints from different perspectives on debt settlement. We welcome a healthy exchange and thoughtful ideas about best practices, and ways to improve and move forward with what's right for the consumer and the industry. Join us for discussions of compliance, regulations, best practices, consumer education, suitability and standards.

Although there are varying definition of debt settlement, this session is specific to the practice where a debt settlement company is working with various creditors to negotiate on behalf of the consumer, rather than a consumer working directly with their creditor. We’ll look at some basic definitions and vocabulary that might cause confusion. We’ll look at available education and consumer options in addition to operational challenges from various perspectives.

Speakers Topic and Biography


Debt Connection Symposium and Expo

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